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Account Services Representative

Placester is looking for exceptional Account Services Representatives to join our growing team.

As a Account Services Representative, you’re responsible for fulfilling service-related components of our subscriptions.
 

What does that mean? From initial website configuration to monthly, routine, account updates, you’ll be responsible for delivering expected value to our highest paying customers.

 

About you as a Account Services Representative:

  • You’re a team player and who is eager to deliver value to customers
  • You’re passionate about driving value for customers through a suite of products and solutions
  • You’re eager to learn new things and especially love learning about online marketing and what’s happening in the web technology space
  • You’re passionate about what you do and approach your work with enthusiasm
  • You are super organized and are used to juggling multiple projects at once, keeping priorities in mind and always have a method for getting everything done well and on time
     

About you:

  • Previous experience working in a support or service role within a web tech or online product environment preferred.
  • Interest in working in a customer service or service environment
  • Ability to multi-task and perform effectively under pressure
  • Ability to effectively prioritize and escalate customer issues as required
  • Excellent communication skills
  • Detailed, organized and results oriented
  • Ability to learn and assimilate technical information quickly
  • Enthusiasm, strong work ethic and a positive attitude


 

Bonus:

  • Solid understanding of Internet technologies, website creation and online marketing
  • Experience with online marketing (SEM, SEO, Social Media Marketing, etc….)
  • Experience in a web development shop
  • Experience with Wordpress or other CMS
  • Proficiency with Google Drive applications
  • Experience with data input
  • Solid understanding of Internet technologies
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